Shipping Policy

Shipping Policy

At Madons India, we want your shopping experience to be smooth and hassle-free. That’s why we offer free shipping on all orders across India – no hidden fees, no minimum purchase.

 

Processing Time

Orders are typically processed within 1–2 business days (excluding Sundays and public holidays).

You will receive an email confirmation once your order has been dispatched along with tracking details.

 

Shipping & Delivery

We partner with trusted courier companies to deliver across India.

 

Estimated delivery timelines:

Metro Cities: 3–5 business days

Other Locations: 5–7 business days

Delivery times may vary depending on your location, courier delays, or unforeseen events beyond our control (e.g., weather, strikes, festivals).

 

Tracking Your Order

Once your order is shipped, you will receive a tracking link on your registered email/phone.

You can use this link to check the real-time status of your delivery.

 

Delays & Responsibility

While we always aim for timely delivery, we are not responsible for delays caused by courier partners, natural events, or circumstances outside our control.

Title and risk of loss pass to you once we hand over the order to the courier.

 

Address & Delivery Attempts

Please ensure you provide a complete and accurate delivery address at checkout.

If the courier is unable to deliver due to incorrect address or repeated failed attempts, the package may be returned to us. Re-delivery may incur additional charges.

 

International Shipping

Currently, we do not ship internationally. We only deliver within India.

 

Questions

If you have any questions about shipping or need help tracking your order, reach out to us:

Email: hello@madons.shop